Start Sooner: How One Conference Kickstarted My Blog, My Business, and My Freedom

Want to win a free ticket to an amazing conference this June 23-35? Read to the end—details on how to win a ticket to the conference are below. Make sure you enter before June 5, 2017.

It was 2011, and I was living in San Francisco.

I worked my day job as a landscape architect working long hours at a big firm in Sausalito, and had night jobs as a high school tutor and weekend swim coach. I spent time writing my blog in the wee mornings.

I’d heard of a book and blog about living an unconventional life by a blogger who was pretty famous. Chris Guillebea talked about how much more there was to the design of our lives, and how we could make things happen in completely different ways than the world was telling us.

Minimalism, travel hacking, freedom. I was hooked.

I signed up with some big dollars to go to the conference — $499 was no joke on the salary I was pulling in. Friends from the internet and friends in real-life piled into a car. (Did I drive or fly?).

On a whim, I decided to put my own blog together more seriously. All those doubts that plague you? I had them: who was I to write? What did I have to say? But I stayed up late hacking together a WordPress site with zero knowledge for how to do it (Google to the rescue!), transferred all my best blog posts to the site, and printed out some personal business cards. Made my way to Portland for my first big conference.

I showed up to the conference knowing exactly no one.

But I showed up.

I stood outside by myself, willing. Open. Waiting. Nervous as all get out.

And then a two-year-old ran up to me and threw her arms up and I laughed and threw my arms out. Suddenly Adam Baker, Courtney Baker, and Laura Roeder and I were giggling and running around on the grass in a big line of people waiting for the conference to begin.

I relaxed, dropped my shoulders back, and started saying hi to new faces. I met Pam Slim, Scott Dinsmore, Leo Babauta, and Danielle LaPorte for the first time. I didn’t even know to be intimidated because it was all so new to me.

By the end of the conference, I’d had a macaroni and cheese date, driven around in a Volvo with too many other people, stayed out late making mischief in Portland, done yoga in the park with new friends, enjoyed hammock time, listened with wonder at people’s stories, and met people I’ve been in touch with ever since.

And I wrote up recaps for each day of the conference with those same wide eyes. (Here are the Day 1, Day 2, and Day 3 recaps!)

That conference was the weekend my blog became a reality.

And my work took a new turn.

More than any course, metric, skill, or tactic, the people you surround yourself will make the biggest difference in your life and career.

Conferences can be transformative experiences. When you bring people together in one place, for one weekend, to celebrate, to learn, and to connect, you leave changed.

That weekend I met people who have since kept me accountable, people I text when I’m figuring out the next step in my business, and people I learn from on a weekly basis. These wonderful people are constantly introducing me to new ideas and perspectives, challenging me, and helping me grow.

Your network, your tribe, your connections are the lifeblood of your business.

Beyond just the speakers on stage, here’s what conferences provide:

  • Workshops and real-time opportunities to move through ideas.
  • A chance to unlock or break through a past mindset.
  • An opportunity to try out your new ideas, bio, pitch, or story. (What better way to get better than talk it out a dozen times?)
  • The chance to meet new people who can become business friends (and friends in real life!) for a long, long time to come.

The people you surround yourself with matter.

Next month, I’m heading out to Boise, Idaho for 4 days to join the crew putting on the Craft + Commerce conference with the team at ConvertKit.

I’ll be on stage on the last day, Sunday, giving a talk about my experiences in motherhood and entrepreneurship, and how becoming a parent taught me to level up (yet again) in my business life.

After six years since that day I decided to step in and join the fun, I’ll be back, on stage, telling my own story:

Beyond the adrenaline rush: How becoming a parent taught me to level up (yet again) in business

(And let’s be honest — I go right before Seth Godin. I’m definitely a little bit nervous about that, I won’t lie.)

If you want to join me for an unforgettable weekend, I’ll be in Boise to meet new friends and hang with old friends. I’ll likely teach a workshop or host a group yoga class, as well. A few attendees and I are looking to put something on the calendar so we can go to a yoga class together!

It’s been a while since I’ve been out traveling the conference circuit (becoming a mom was enough of a challenge for a while), and I’m excited to get back and say hi and meet lots of new faces.

And I have a special place in my heart for people who put conferences together. Conferences are really hard to execute, they require a huge investment of energy and capital, and they are, first and foremost, always about the attendees.

Grab your ticket to the conference here: https://convertkit.com/conference

See you in Boise in June!

PS: As a speaker at the conference, I get one free ticket to give as a scholarship / giveaway. Leave a comment over on this Facebook Post by midnight on Monday, June 5th with your answer to the following question:

What do you need to start sooner? 

Stay Tuned

There are lots of marketing phrases and cultural habits that we have from the 20th century that no longer make sense in the 21st century. But, because of the ever-turning force of habit, we keep them around.

One of my least favorite sign-offs and marketing phrases is “Stay tuned.”

“Stay tuned” used to be a way to tell people to stay put.

Stay in front of the television while we deliver you more advertising messages, and create a hook for you to want to sit a little bit longer … before we come back.

Stay tuned … while we figure out our next move and return to find you in the same place.

It means: don’t leave, don’t move, don’t forget. It’s a convenience for the marketer, for the advertiser, for the seller. It’s not necessarily a convenience for the listener, the buyer, or the consumer.

Why make people wait? Why do we need people to “stay tuned”?

What can you offer that’s better than a very generic and disappointing “stay tuned”?

What phrases do you find strange and unnecessary cropping up into modern-day messaging and cultural conversation?

Leave a note …

I mean, stay tuned …

When A Client Says No — Should You Do An Exit Interview?

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A friend of mine is a successful independent business owner with high-end corporate clients. After a few deals didn’t close — and she didn’t feel badly about the deals not going through — she wondered:

Should I follow up and ask them for feedback about why they went with another service?

Small business reality: you’re always interviewing.

When you’re a small business owner, a consultant, or a freelancer in the service business, you’re often interviewing new clients on the regular. Part of your marketing and sales allocation (whether it’s in time or dollars) is in networking, outreach, and meeting new faces to add to your business.

It can be a numbers game: you interview a certain number of people, and some percentage of them say yes, and others end up not working with you.

The question is: do you ask every single person for feedback every single time you interview a new client?

In my opinion, I think not.

You don’t need feedback from everyone.

When you seek out everyone’s opinion, you water down the quality of the feedback you get back. The average of everyone’s thoughts will trend towards normal, or mediocre. You want to stand out, to cultivate a body of work, to own your own grounding in who you are.

In writing practice, you don’t ask everyone and anyone to give you feedback. I don’t want someone who has no sense of grammar, style, or punctuation to give me final copy-edit feedback on my book. I’m looking for one or two of the best copyeditors. When I’m working through the idea stage, I want the right subset of people who are interested in similar ideas, with a relevant background, or part of the type of audience I’m looking to connect with.

In your business, you might start by asking everyone for feedback all of the time. Every new client is an opportunity to learn! Yay!

As you grow, however, you’ll learn a lot about what clients want and don’t want, and you can start to hone in on who you ask for feedback.

As your best clients for feedback.

And when you miss closing a deal and you feel really bummed because you think that was a great opportunity for leveling up your business game, ask them how you could do better.

Focus on the areas you want to grow, and the people you want to work with, and collect feedback from these specific people.

In-depth feedback from very specific people who are tailored to your idea or business is better than cursory notes from a wide range of not-so-interested people.

 

When working on your business, remember you are interviewing them as much as they are interviewing you. If it’s not a good fit, and you know that they aren’t your right client, learn from it — by focusing on the types of clients you want to attract, and spending your time and energy on them.

What do you think?

Where do you look for feedback? When do you decide not to get feedback? How do you decide what feedback to listen to, and what to ignore? Have you ever had a time when someone gave you feedback and you decided to do something differently?

Would love to hear your thoughts in the comments.

Are you letting the numbers deflate you?

The thing about numbers is, we give them far too much power to make us feel bad. “Only” have 100 people reading your blog? That’s like speaking to a jam-packed coffee shop or on stage at a live speaking event.

Alexandra Franzen reframes the expectations we have around blogging (and online writing) and I think it’s so spot-on that I have to chime in. You are enough. Ten people is enough. Your audience of 45 people is fan-freaking-tastic. FORTY FIVE PEOPLE! That’s a lot of people listening. [tweetable hashtag=”#story #numbers #data @sarahkpeck”]Stop letting the numbers tell you a story of inadequacy.[/tweetable]

As Theodore Roosevelt said: [tweetable hashtag=”#quotes #inspiration #joy @sarahkpeck”]Comparison is the thief of joy.[/tweetable]

People often ask me how much traffic you need before you start a business or a project. We get discouraged with low traffic, thinking that somehow we’re not “good enough” if we don’t have thousands (or hundreds of thousands) of people listening in. The secret is that you don’t need 10,000 people reading you to make a sale to 30 people. (In fact, that’s a pretty low conversion rate). If you’re doing something that helps someone else, then one sale, one client, or a small classroom might be all you need.

We’re so eager to hyper-glorify the entrepreneurs who are billionaires and the writers who reach hundreds of thousands of readers that we gloss over the beautiful middle, the delicious space where you get to express yourself, connect with others, and share your work. There is nothing more beautiful than this. Delight in the expression and the sharing. Show your work. Love your audience, in all its shapes and sizes.

It’s about connection, creation, and expression—not traffic.

I made a business out of teaching 30 people at a time in workshops. I coach people one on one. I feel honored when one hundred people read an essay I wrote. I feel the same when one person reads what I’ve written. Start small. Walk into the room. Be proud.

And also, traffic isn’t all that it seems: there is an ironic downside to too much traffic. [tweetable hashtag=”#truth #business @sarahkpeck”]Too much traffic can be a downer for your growing business.[/tweetable] It costs money, and then you end up paying for people to listen to you. Some examples: when you hit 2,000 subscribers, you need to pay your mail client (if it’s MailChimp) $30 a month to keep sending your emails. When your traffic gets high enough, your web hosting might turn into $50-$100 a month. Those U-Stream videos cost $99-$999 for viewer hours, so 4,000 people watching can cost you thousands of bucks. SoundCloud lets you do 2 hours free—then you pay.

You get the picture. If you want a big audience, you might have to pay $200-$500 a month (or more) for it.

There’s something beautiful about medium-sized.

Just like Alexandra Franzen so beautifully re-frames: there’s something gorgeous about your own personal coffee shop. Cherish it.

 

Making Money as a Creative Entrepreneur: How I Make Money, Where I Spend My Time, and What I’ve Learned From Launching My Own Ventures

When I was four weeks old, my mother and father took our then-family-of-four from Germany to Idaho Falls, little baby and tiny toddler in tow. We were standing around in the living room, as my mother recalls (to be be fair, I can’t recall and I certainly wasn’t standing—more likely drooling), talking about the insane temperatures sweeping in. My grandfather looked out the window at the temperature: it was minus 30 degrees Fahrenheit. Indoors, the heater warmed the house to 70 degrees.

“That’s a temperature differential of 100 degrees on either side of that glass pane,” my grandfather remarked, tall and lanky, white hair puffing out of each side of his head.

“That’s pretty impressive,” he chuckled.

Across the states, temperatures have been dropping and reeling – with 40-degree changes in mere hours as cold fronts sweep down invisible air channels and smother cities with their frozen molecules.

As a small-business entrepreneur, these temperature swings are analogous to the feast-and-famine cycle that can be all too familiar when you’re getting your business off the ground and becoming friendly with the ideas of cash flow, budgets, expenses, projections, and launches.

Dealing with the volatile ups-and-downs of entrepreneurship: it’s a bit windy out there.

Some days and months are big days full of courses sold, booked with clients, resulting in high-cash-flow months. “I’ve made it!” You think, gleefully, unwilling to look at how much you’ve spent to generate that cash flow (and just how far it really goes—because if you knew that it would only last a couple of months, you’d be back on the streets selling again the next day).

Other months are buckle-down, negative-zero income periods where you spend what money you have on resources and materials that you need (labor, equipment, time, skills)—in order to invest in and make what you want. It doesn’t matter if you’re a brick-and-mortar shop owner, an online retailer, a consultant, or a freelancer—creating a life you love involves seeking and finding customers and clients, understanding the highs and lows of business, deciding what you need to spend money on now and what can wait, and—for better or worse—’making it work.’

“Make it work!” — Tim Gunn.

So how DO you make your money as a creative entrepreneur?

What does it take to branch out and start your own side hustle, business, or creative endeavor? As a long-time “side-hustler” who started both a consulting practice and more recently an online teaching business, I’ve been invited to participate in a “blog tour” of people writing about their reflections on life as an entrepreneur.

While I still stumble over the words “entrepreneur” and “founder,” I’ve started a number of projects that have turned into profits. This month, as part of the Laser Launch Blog Party, Halley at Evolve-Succeed asked me to contribute to a collection of stories from small-business owners with all my tips for making your first and second year as a business owner fun and profitable. This post is part of a collection of essays with reflections, wisdom, and lessons from the journey it takes to become an entrepreneur.  (If you’re curious about the rest of the collection, check out the footnotes at the end of the post to see more.)

Here’s a behind-the-scenes look at what I’ve learned so far about “making it” as a creative entrepreneur. Some of the questions people ask me all the time include:

  • How are you making your money right now as a creative entrepreneur?

(Right to the point: they want to know where the money is — and I don’t blame them! Things in life cost money.)

  • What were some of the biggest surprises about starting your own business?

(Oh yes, there were plenty).

And often longingly:

  • I wish I could do whatever I wanted—do you get to just sit around in your pajamas? 

(Hah! I wish. Nope, that’s not my life right now). 

I wish I could say the last one were true — except I love learning and creating far too much to sit around all the time. In addition, the job of finding, getting, and retaining customers is a full-time job, so while I might write early in the morning in my pajamas and preferentially wear yoga pants during the day, I don’t just sit in my pajamas at home all day (and we don’t have a TV at home, either).

A quick disclaimer: I don’t have the magic recipe for everyone, but I do have a few nuggets of wisdom from learning and making mistakes along the way. Take what you will and enjoy.

Getting started (money-wise) as a creative entrepreneur:

As I shared with Brazen last month, these are the big 3 things you need to make it as a creative entrepreneur:

  • First: reduce your costs.
  • Second, save a bit of runway (emergency savings), and
  • Third, start with a side hustle to test your ideas.

People often think you need a big plan, a giant 30-point strategic framework, or have it all figured out to get going. The reality (in my opinion), is that you start small, test and iterate, and get smart about not spending too much money where you don’t need to.

First, reduce your costs — live on the cheap:

Live minimally. Gain freedom from your job by not needing the paycheck. The more expensive your lifestyle, the riskier it is to jump to something new and uncertain that could have a potentially low income at start. The more you can reduce your overhead, the less risky it is to make that jump.

“The more expensive your lifestyle, the riskier it is to jump to something new and uncertain that could have a potentially low income at the start.”

If you want to start something new or break out of a dead-end job, follow the path of the Ramen-eating hackers who live cheaply. If you live an elaborate lifestyle, you may burn through your paychecks. See how much you can cut.

Make it a game. Buy a $75 sewing machine and give up buying clothes for a year (which is something I did—and now I don’t buy new clothes very often, if ever). Learn from the family in San Francisco that lives with no trash. Eat on the cheap. Give up restaurants and alcohol for a year, or even a few months. Track all your purchases and decide whether that night out with friends or new pair of shoes is more valuable to you than your freedom.

The nomadic entrepreneurs who live around the world and work from anywhere are often working in places where the cost of living is low. They’re not somehow richer than everyone else; instead, they’ve often worked the airline systems to get thousands of frequent flyer miles and travel on the cheap. The life they’ve built is incredibly inexpensive, making the need for a giant business (and lots of possessions) unnecessary. My fiancé and I talk about and analyze ways to live with less—figuring out what we truly “need” and what makes us happiest, often discovering that things are not synonymous with happiness. The more I interview and meet people as well, the more I realize that the happiest people don’t “have it all”—they have what they want, and skip the rest.

Sound like too much to give up? Consider how much you want to leave your job or chase your business idea. What’s it worth to you? How much do you want to start this business? When you want it, you’ll make it happen.

Second, shore up your emergency savings for when you *will* have low-cash-flow months.

This is part two: save up a nest egg or a “freedom fund” while you’re on the job, if you can. Cobble together several different income streams (bartending, teaching, coaching, waitressing, and many other side hustles kept me in positive cash streams).

When I started my first job after school, I actually made less than the cost of my rent and loans. In order to make it work, I picked up two side jobs: teaching swim lessons on the weekends and tutoring high school students in the evenings after work by posting an advertisement on Craigslist as a geometry and algebra tutor. That extra $200 a week was my savings and food budget, and I was able to save a little bit each month—and eat. [tweetable hashtag=”@sarahkpeck #money #freedom http://dev.sarahkpeck.com/money”]To get started on your next project, create a freedom fund.[/tweetable]

After a year, I had saved $4,000 on the side from little side jobs. It was just the cushion I needed for the next step: several months where I used that same night and weekend time to concentrate on tweaking my side business endeavors. Soon I started making thousands of dollars on the side.

More recently, I left San Francisco to head to New York to start my next business adventures. To make it happen, I sold my car for $12,000 and had about the same amount in liquid cash savings that I was willing to use towards building my next set of projects. I also tested the projects I wanted to build in advance, demonstrating that people were willing to buy what I wanted to make—and then, not leaving until cash flow was positive and knowing that the buffer funding was there for the variant months of lower-than-expected income (or higher-than-expected costs).

In an ideal world, you’ll have about a 6-month buffer so you don’t work month-to-month, but in the real world, you do the best you can. Nearly every one I’ve talked to has said it takes longer than they expect to generate consistent income—so that cash savings helps during the buffer months when you’re making money—but not as much as you need. [tweetable hashtag=”@sarahkpeck #money #truth http://dev.sarahkpeck.com/money”]The less your life costs, the longer the money lasts.[/tweetable]

The lower your expenses, the longer you can stretch your savings. If every paycheck goes straight to paying your expenses, consider taking on a small side job to boost your income, even while building your project.

Third: build it as a side hustle, if you can.

Does it make more sense to start your business from scratch or build it as a side hustle?

I recommend that everyone have a side hustle. It’s called moonlighting, and it’s a great way to test whether something you want to do is feasible. For some it’s a paper route or a nail salon job; for others, it’s taking care of elderly on the weekends, for me, it was teaching swim lessons and tutoring high school kids. It’s a great space to make a little side money, keep your options open, and develop your skills in a particular area when you’re thinking of changing careers.

[tweetable hashtag=”@sarahkpeck http://dev.sarahkpeck.com/money”] The best time to try out your new project is now.[/tweetable]

Test the market viability by seeing if there’s any traction for your ideas, and tweak each iteration a bit to improve the offering. Perhaps you want to start a side culinary and health business. Set up evening showcases on the weekends for friends and family and let people know you’re doing a cooking class at a discount to raise awareness. Pitch your services to local vendors. Offer to teach at a high school. Spread the word about private lessons.

After a couple of months, reevaluate and see if you’ve made a profit. Tweak your project to build something people want that you also enjoy doing. If you need to, stay home and do things no one else is doing to make it work.

How do you know it’s time to finally take the leap?

There are times when you need to make the leap without a nest egg, without changing your costs, and without a plan. This happens, and people make it work. Sometimes the intensity of the jump forces laser-like clarity and an immediate reduction in expenses. But [tweetable hashtag=”@sarahkpeck http://dev.sarahkpeck.com/money”]if your goal is to set out on your own by next summer, start building your business and reducing your overhead right now.[/tweetable]

Most folks running their own businesses and building the life of their dreams are always in the process of doing that — running and building. These are active verbs, which take time, energy and innovation. It’s not about pulling all-nighters or creating an endless stream of energy; it’s about being smart about building something a little bit at a time.

People who are working on new projects or problems aren’t immune to risk. But they’ve mitigated potential risks by using strategic tools, building up their savings, creating clever cost-saving lifestyles and forming plans to tweak their systems to get what they want.

Leave your job when you need more space in your business or venture and when you have a few leads. I knew it was time to head out on my own after I made almost half of my full-time income on the side—I decided to trust that if I put my day-time energy into my side-hustle, that I’d be able to make up the difference. I also kept trying to get my expenses down to make it easier to make the transition.

If you can save a little, cut your costs, and test your ideas on the side, you’ll be excited about what’s ahead because you’ll have already planned for the risks and confirmed that project has the potential for success.

How I started teaching online and in-person:

I’ve always loved teaching and coaching—from one-on-one tutoring in high school to assistant teaching in graduate school. After I left school, I kept teaching by signing up for workshops and events and volunteering my time to run events.

I started teaching on the side—in the evenings and on weekends—by putting up an advertising on Craigslist as a tutor, by pitching conferences and workshops as a workshop leader, by running lunchtime events at my company, and by reaching out to places like General Assembly, Skillshare, and Udemy to work with them. As I built both my teaching experience and reputation over several years, I was able to test my curriculum, build ideas, practice presenting, and later teach more through my own website.

What if you have savings and a side hustle, but you like your job? When did you know it was the right time to quit your job?

I liked what I did in my day job—I got to manage the communications and work on our marketing efforts at a 200-person architecture firm. It had it’s own challenges and entrepreneurial endeavors—we created a new blog, redesigned a website, and launched a journal from scratch, and I got to work with some of the most respected names in landscape architectural design. It was intense, demanding, and rigorous. 

Yet I knew I needed to leave when I got too tired I couldn’t see straight, and when enough people were asking me for what I had—and I couldn’t answer their responses quickly enough during my night hours.

(It was also convenient that my then-boyfriend and I decided that living in the same city might be nicer that cross-country dating, so the universe conspired to get me to head out to New York. Life tells you to move and change, if you’ll listen to the call). 

Financially, I knew it was the right time to work for myself when I was able to draw clients, fill up my classes on a regular basis, and when I wanted to chase the next challenge in front of me.

What do you do now as your business—how do you make money?

Ahh yes, the money question. (I suppose I thought I could get away with not answering this!)

I do three things: I run a teaching and media company (SKP Media), I consult, and I coach. From time to time I take on additional creative and collaborative projects as well—depending on what needs to be made in the world, how much time I have, and how exciting (read: “Hell Yes!”) the project is and the people are.

SKP Media is the bulk of my current time and energy. It’s where I teach writing workshops, content strategy workshops, and my newest course—Grace and Gratitude, a two-week course on cultivating kindness and gratitude in your life. We have sold-out (and over-sold) each of the courses, and during teaching months I spend a fair amount of time interacting with participants, reading and grading, running the program, and researching new examples to share with the crew.

This is where I spend about half my time, and it brings in about half of my yearly business income. With this business income, I invest in teaching equipment, the fees and hosting charges for each of the platforms I use (in addition to processing fees), pay taxes, hire a teaching assistant, and collaborate with a number of other freelancers (like proofreaders, web designers, and graphic designers)—who help get everything up and running. It’s important to note—business revenue is not the same as income, by any means. If my business is making $60,000, I might only be paying myself $30,000 depending on the variables of expenses. So reducing your expenses and living costs is a great way to help in the early stages of building.

In addition, I consult from time to time with clients who are interested in publishing, writing, content development, and social media movements—my typical clients are people interested in developing their own thought leadership platforms, need help running a multiple-month PR campaign, or want help understanding and developing their social media and content strategy.

I also take on a select number of coaching clients if there’s space in the schedule, but I’ve been keeping this part of my business quite small as I ramp up the teaching and media company, which is taking up the majority of my time at the moment.

It should also be noted that not all time is spent on activities that make money directly—writing, for example (such as this post) isn’t something that necessarily generates a lead or a sale directly, but takes a fair amount of time. Learning how to balance business-generating activities with other activities that don’t directly generate income (writing, social media posting, meeting people at conferences)—is a balancing act, and one that’s been subject to a lot of finessing.

What else do you spend your time on?

The above strategies for how I earn my income and spend my time add up to about 60-70% of my time—but I spend a fair amount of time writing, as well (as much as 30-40% of my time, if I’m lucky).

I write about 100,000 words on this blog and my essays annually, and I write an additional 30-40,000 words for each of the various program platforms I create as well, which doesn’t include the amount of writing that’s left on the cutting room floor when I go back to edit and revise.

Each morning I get up early and write, for as much time as I have time in my schedule. (Some days are booked solid with client and teaching work, so my writing window is from 7-8:30AM before my day gets off to a roaring start). Other days are luxurious when I spent 7AM—11AM writing, before getting in to begin my work. I still have a habit of writing on Friday evenings and Saturdays, as those times are “me” times that are often undisturbed by regular work calls.

There are other parts of my life that take up significant portions of time — sleeping, eating, meeting with people face to face, yoga teacher training, traveling — but this list is focused on what I do in my business life.

What about you? Do you have any other questions about making money as a creative entrepreneur?

What have you done that’s worked? Do you have any advice for small-and medium sized business owners that would be helpful?

Leave a note in the comments! 

For more from this series on entrepreneurship, small-business success, and business wisdom, check out the posts going live this month over at Evolve and Succeed

 

 

Building a Space and a Voice on the Internet: Is It Time For You to Join In?

To Be A Person Is To Have A Story To Tell
Where are you telling your stories?


This past Monday we kicked off the first Writer’s Workshop with a group of 22 participants from more than a dozen states and countries around the world. I’m so impressed and inspired by the talent and hard work coming from the group already—and we’re just in week one! Writing is a journey into yourself, your ideas, and your memories—and taking the time to create something in words is a beautiful (albeit intensely personal) exercise. Several people have emailed me to ask if I’ll be teaching the course again and the answer right now is more than likely yes! I’ll be teaching the class as a summer session in mid-July, with details for signing up coming in mid-June. Sign up to get notified via weekly blog updates or send me an email if you’d like to join. Speaking of creating… is this something you’re dreaming of doing more of? Keep reading…


Building your voice on the internet: is it time for you to join in?

Have you been thinking about joining the online conversation? Have you been dreaming of starting a blog, website, or writing more?

By far, the most frequent thing I hear in my coaching and teaching is a remark that seems on everyone’s mind:

“I want to start a blog, but I’m not sure where to start.”

“I have an idea, but I’m not sure anyone wants to read it.”

“I have too many ideas, so I end up never writing them down!”

The internet can be an intimidating place—we see people who seem to write effortlessly, and publish often; they have crowds of people gathering and listening, and it seems like that’s something you’ll never get to—so why bother? Should you join in at all?

These are my arguments for why YOU should speak up.

The goal isn’t to have the loudest voice on the internet. It’s to have a voice. Your voice. The internet is a gold-rush right now, as people create content and the connections and communities born are exploding and multiplying faster than Google’s Spiders can crawl them. Should you join the conversation? There’s already enough noise and buzz anyway. What would you have to offer?

The point of writing isn’t that it’s for anyone else, at least not at first. (If your goal is to attract fame and fortune immediately, examine that desire and assumption. What is the deeper root? What are you hoping for?)

Writing and storytelling are about developing a relationship with your voice and ideas; it’s about finding (and practicing) ways of expressing them to yourself and others.

Carve out a home on the internet.

If and when you DO want to connect with others, however, it’s important to carve out your own “home” on the internet. In the world of Google-ability, we are quickly researching each other in order to learn about their skills and talents.

What do people find when they put your name into the Google machine?

The good news is that you can own this answer pretty quickly. If you want to craft three articles on a particular topic that’s interesting or a hobby to you (ideally something you’d like to be known for), you can start a Tumblr, Weebly or a WordPress domain for free or almost free (less than $50, max, if you want to own a domain name and buy a theme) and post three articles under a header with your name and contact information on it. This can be done in as little as four weeks. All of a sudden, when someone types in your name, or better yet—the topics you’ve written about—you can now be found. Your ideas can be known.

Resumes are static, and we’re searching for ideas through our web-maze of online information. Make yourself “findable.” Put your information onto the web so that search engines–and people, and serendipity–can stumble across it. Without putting yourself out there, it’s a lot harder to be found.

I get so many emails from people that say, “I was looking for an article about how to improve my writing, or how to write a thank you note, and I started reading your blog and sat down with you for an hour lastnight. It was so fun to read your thinking. Thank You.” 

By putting my words and ideas into a space where other people can find them–I’ve let myself be found. I can become known for my ideas. If you have an idea and it’s stuck in your head, there isn’t an easy way for anyone to know that you have it. Serendipity comes through connection and collision, and when people can find you and your ideas, possibility sparks.

Now – these interactions didn’t happen right away – I definitely blogged for at least six months with only my mother commenting, gently correcting most of my typos and spelling or grammar errors. My sister discovered Grammar Girl and gleefully pointed out my mistakes as well, which, as a younger sister, I’m sure delighted her. (I then hired her as my editor for my print projects, which probably made her happy as a clam–she got paid to point out all of my mistakes. Oh, life).

Starting small: creating a project, not a life (for now).

The other thing to remember is that some of my favorite websites aren’t by people who show up every week. You might not have the stamina (or the resources) to enter into a writing relationship that’s indefinite in its time frame or scope. In fact, I think that’s a terrible way to start. For people starting a blog, I recommend thinking of it as a “Project” and not a “Indefinite Relationship.” When you commit to a blog and say to yourself that you’re going to write every week for the next two years, the minute you mess up or miss a week, you’ve essentially failed the project. Who wants to be disappointed that they tried something?

The alternative is to create a project that you can do well at, by changing the parameters. Instead of promising an indefinite relationship, drastically reduce it in scope and start with a reasonable project that has a defined ending from the beginning. When you can close a project successfully and complete it, you’re much more likely to continue on to a phase two or phase three of a project, rather than let it taper off into the land of incomplete projects. You also change the feeling relationship you have with yourself—instead of creating an inevitable failure-situation, with resulting disappointments and twangs, putting pressure to show up in a way that might not be reasonable for you because of all of your various commitments–you’re creating a success situation, where you can end the project within a concrete time frame and still be very happy that you did it at all.

I recommend creating a project that says, “I’d like to talk about _[topic]_ in 4 posts, within the next two months.” Give yourself a start time, and end time, and a quantity. Specify a topic. Perhaps you want to blog about four fabulous meals that you cooked and created. Maybe you want to chronicle your science journey behind the lens of a microscope. Maybe you want to document your notes on a new class you’re taking. You could start a Tumblr with your favorite photos of doorways in your quirky city. The possibilities are endless, but you must pick one small one (and only one).

Don’t believe me? Blake Master’s compilations of Peter Thiel’s lectures is one of my favorite sites to read and there’s a fixed (static) amount of content – 13 lectures – accessible indefinitely for those that want to self-teach and read the series. He’s not adding more content. He’s creating great content and sticking it up in a place for people to find it.

What I find with myself–and others–is that if we start too big, we actually fail to start at all. When we dream the big dream of master projects and hundreds of photographs and best-selling books, many people fail to start because the dream is too big. I’m all for big dreams and goals–and relish in them, dance in them, and visualize them–but when it comes to the implementation, start with something small enough to do in a day or a week. Want to write a best-selling book or post? Start by researching your ideas, one at a time, in short posts. You can collect them later. In fact, the short pieces will serve as your building blocks for the bigger pieces.

Almost everyone I know that’s created something big started one, small, tiny step at at time.

Bottom line recommendation? Create a fixed, small project that’s do-able within a time frame of less than 3 months.

What about creating a community? How do you get people to read your stuff?

What is a community, anyways? Traffic is a collection of people “listening” or knowing how to find you and your new internet home. Traffic is built by pointing people, one by one, to the content you’ve created. Without arrows pointing in your direction (and that comes from giving people a way to find you in the form of an email, tweet, verbal share, facebook post, or link from another site as some examples), you won’t have very many people who accidentally stumble across your site. If the content is good, each person that sees it might share it with a few more people, and the site will grow slowly over time.

While I believe you should begin by sharing directly with your immediate colleagues and friends–emailing them to tell them you’ve written something; the absolute best way to grow traffic to a website is to write a guest post or article for a website that already has a built-in community or audience. It’s far easier than trying to coax one person at a time to your site. Scavenge the web for places that accept guest posts in your topic or area of interest, and spend time writing 2-3 posts that could be submitted at these places.

How big should your desired community be? Does it need to be a big community?

Before you jump into needing more traffic, however, I have many thoughts on how big a community needs to be.

The simple truth is that your story is important even if only one person hears it. Even if you’re the one who needed to write the story in the first place. We tell stories and share information to connect with other people, and your experience may mean the world to someone else, even if there are only a handful of people reading the site. Maybe the one person who reads your story desperately needs to hear that there’s someone else in the world like them, and you’re that person. Never underestimate the power of a small audience.

The best way to share your stuff is to think honestly and authentically about the work you’re creating and who you’d like to read it. Then, select a couple of friends and colleagues and send them an email that says, “I just wrote an essay about my experience with ____, and I thought you might find it useful or enjoy reading the story. I’m building my writing craft, and I’d love it if you would take the time to tell me what you think or if you thought the story resonated with you.”

Why traffic is not the same as community.

There’s a bit of pressure to garner a lot of attention and traffic to a website, and I think that only looking at the raw numbers misses the bigger picture. A lot of people get frustrated when their traffic count doesn’t seem as high as they’d like to be. While more can sometimes be better, it’s not (to me at least) about creating a site or a post that millions of people see. It’s about creating a post that resonates with a group of people that want to see what you’re writing about.

When you think about traffic, I believe that you first need to start by understanding your own personal goals. What do you want to achieve? Why is traffic important? What are your aims?

Why are you building your site, and your community? Is it documentation, analysis, understanding, connection? Who do you want to connect with? What are you hoping to achieve?

Does it matter if 20,000 people visit your site or that 2 people “convert”? Conversion is a term that indicates when someone has behaved in a way that you want them to–often measured in sign-ups or purchases. In the case of Landscape Architecture, where I work on projects that have 10-, 20-, or 30-year time frames, many developers and architects are clients that work with us on projects over many years. What this means is that we don’t need hundreds of thousands of people visiting our site (although that’s fine that they do)–our desired conversion (our want, our outcome), is getting the people who visit the site to connect with us and hire us to do incredible urban design projects around the world. If only ten people visited our website–but ten of our right people, developers or architects who want to hire us for multi-million dollar city-design projects or urban landscapes, that would be 100% a win.

For me, on this website, I am intentionally creating a space where first and foremost I get to learn and practice the craft of writing out loud. I simply LOVE storytelling and describing things to people. I enjoy it immensely when people enjoy what I have to say and engage in conversation about ideas or questions that I’ve presented.

I have grown this site by developing relationships with people one by one, and I’ve tried to take the time to answer almost every email that comes my way via this blog. Sometimes it takes me a week or two, and some weeks I have to shutter down and I miss a few – but for the most part, I cherish the interactions that have come from two years of blogging and getting to know people around the world who are interested in similar ideas. I believe strongly (and think we should all remember) that everyone on the other end of these fiber-optic cables is a human person and should be treated as such. Even in my writing, it’s not “my readers,” but lots of individual people forming a relationship with me (or my writing). A relationship involves two people! The more you can connect on a human level, the more you resonate—as a friend, as an author, as a creator, as a business person, as a marketer.

What does success mean for this blog? I started it as a space where I could think (through writing) about particular ideas I love–philosophy, psychology, motivation, storytelling, entrepreneurship and innovation, strategy. It became a place where I could connect (via ideas) to souls around the world who found resonance in what I was saying (and vice versa). I’ve met thousands of people through this blog, taught workshops across the country, found homes to stay in while traveling abroad, and had morning after morning of delightful coffee conversations with hundreds of people who reached out just to say hello.

I’ve built a small side business around this internet home, specifically by teaching writing courses both online and in person, coaching and consulting with people looking for someone to reflect and analyze their ideas or projects, and doing high-intensity work with folks who sign up for the Start Something Project that I built last year. One of the things people ask me for the most is to be their buddy while they build a project, and coach them along the way as they build their first project–I get it. It’s helpful to have someone there who can show you some of the ropes while you figure out what you’re doing. (Don’t worry–I take the training wheels off pretty quickly after one or two calls). But to be fair: I think you can do this all on your own.

Knowing your “right size.”

Interacting one on one, for me, also gives me huge value: I learn what people are working on, I develop new ideas for posts, I have “ah-ha!” moments where I understand how to describe something, and I get better at crafting things that are actually helpful. This post, in fact, is largely born out of a long conversation I had with a recent client developing her own blog and writing practice (thank you, for inspiring this post!).

One of the reasons I’ve been trying to “grow slowly” on the internet is because I want to develop real relationships with people, give myself space to breathe, learn and mess up, and also because it’s not about mass quantity. Do I want to be on the New York Times within the next few years? You bet. Would I like to write stories for the New Yorker? Absolutely. I also know that the best way to get there is not through a magic wand or sudden change, but through showing up, practicing, and moving forward on a consistent basis.

The other fallacy is that you need to have an audience of tens of thousands to make a viable business work. The reality is that the business you’re running might only need a handful of clients or customers. In fact, I might argue that having 10,000 people look at your stuff and only 10 people “convert” is poor efficiency.

To make a business work, you need to offer something of value to people who are interested, want, or need what you’re selling. I believe in business relationships that are highly satisfying to all parties involved—you learn, you grow, you get attention, mentoring, ideas, strategy, advice, review—and I also learn, grow, and cherish the working relationship and enjoy the service that I’m giving. To do my client work, I only work with two or three people a month as my “side hustle,” that is second to my full-time day job. In my recent writing course that I built, I’m not looking for 500 people; I’m looking for a small community of 20-30 writers interested in learning and writing in community.

How many people do you need to reach to make this business work? You don’t need 10,000 readers, you need the right amount of the right people–the ones who find high value in what you’re offering. To develop a community, you need to build the right audience for the product or service that you’re creating.

Perhaps there’s something to developing medium-sized communities or “tribes,” as other people call them. I love and cherish the people that I’m getting to know—and I’m constantly in awe of the talent, ideas, and personalities that cross my radar just because I happen to write stuff on the internet. I thank you.

As You Grow

Things change. As you build a space for yourself on the internet, everything will change, as things tend to do. I’ve always said that the first 1000 people will get a response, and as the community and shape of my work changes, I’ll shift my strategy to create a strategy that’s satisfying and pleasing in service of my best work for the most people that I can reach.

But before “growth” in the numbers or traffic sense comes growth as a person, and growth in your skill sets. Just as I’m trying as a novice in dance class each week, a tall gangly female of all legs who keeps moving in the wrong direction, building a writing practice and a craft takes practice. It’s okay to start small, and it’s okay to have just one essay at a time. Start with the right sized audience and a single essay, and go from there.

Resources I love:

There’s a whole world of amazing people and products on the internet, and you don’t have to start from scratch if you don’t want to. For an investment of $100 to $2000, you can find someone (or a couple of great lessons) to show you what steps to take and how to move forward. $2000 may feel like a lot, but most people who went to college spent about $5000 per class, as a point of reference. I’ve taken probably thirty-odd classes from $25 to several hundred dollars in order to learn more about all of these. (You get to keep the skills you learn, by the way.) Here are some of my favorites:

Enjoy:

  • Jenny Blake’s May Mastermind For Side Hustlers and Solopreneurs–If you’re curious what a mastermind is or how it works, her May “sampler” is a month-long mastermind group that focuses on creating optimized schedules, financial roadmaps, finding your ideal client, and building an action plan for your business. Priced at the ridiculously low $75, she said she’s offering this alternative class as a way for more people to access her programs (and to make it “impossible not to sign up”). Speaking of amazing content, Jenny’s Behind-The-Business blog updates are one of my FAVORITE things to read. She shares her process for building, creating, and all of the nitty details you wish someone would talk about, but rarely do. Not publicized as a blog, it’s probably better than most blog posts.
  • Think Traffic, by Corbett Barr, a website with tricks and tips and ways to build a blog (with traffic–if that’s your goal!). His product, Start A Blog That Matters, has been well-received and I’ve heard rave reviews.
  • Fizzle, another product by Corbett Barr, Caleb Wojcik, and Chase Reeves is an online community of business training and video training for $35 a month ($315 for the year).
  • Anything Danielle LaPorte, but mostly her latest, The Desire Map, as a way to discover your true desired feelings and help create a new way to think about goals and desires.
  • Tara Gentile’s MasterMind Group, 10 Thousand Feet–a coaching and mastermind group to “pull you out of the trenches and give you the big-picture view on your business.” Creator of the ‘New/You Economy’ movement, Tara gives wonderful no-nonsense business advice and I’ve treasured her speaking events and engagements. This one clocks in at her early-bird $1800 price, and it’s a 3-month intensive for people with new/early businesses who want a summer of focused, personalized work to build their work to the next level. Most small-group masterminds are at least $2000 or more, so this one’s a great value for those initiating businesses or in the earlier years.
  • The Live Well Space, by Suzannah Scully–I met Suzannah via Twitter (after a very public swim) and we realized that we were walking down the same street(s) in San Francisco. We both had heard of each other and wanted to know more. After a long and lovely morning laughing with tears streaming down our cheeks, we convened a fast and cherished friendship. Her blog channels yoga + philosophy + movement + strategic wisdom, and the focus of her work is on livingworking, and loving well. Her coaching work builds 3-month relationships with clients to unpack and restructure your life’s focus towards greater clarity and happiness.
  • New Minimalism by Cary Fortin–another soul sister whose creation rocks my socks off — Cary’s work looks at how less clutter and fewer things can bring more freedom and happiness to our lives, but takes the edge off of the extreme nature of many minimalist movements that trends towards absolute nothing. Believing that enjoyment and luxury can also be a part of simplicity and specificity, her new blog is a delicious discovery.
  • Hannah Marcotti’s Community Grace–I’m a few days late in sharing this, but Hannah’s lovely, raw, real community for women has periodic 30-day group sessions for a $49 registration fee to join in learning about blogging, growth, and community-building. I love and admire her work, and think you’ll love her blog if you haven’t seen it already.

My takeaways for you? Build yourself an “internet home,” even if it’s only to enjoy making something by yourself.

I’m biased–I think we should all participate in this new form of community space, this digital world where we can place our creations. If you’re wavering about creating something, let me be clear: I think it’s time for you to join in.

To make it easy on yourself, start small. Pick one topic or project that you’re interested in, and make a small commitment to create a collection of pieces–drawings, ideas, words, notes, stories, essays, paintings, photos, or other–around this topic.

Give yourself a deadline of 3 months or less (ideally one month). And finish it.

What happens? It gives you something to point to. It’s a reference point for the future. It’s a means towards executing your projects. It’s a way to start a conversation. And it’s a way to do the things you’ve been talking (or thinking) about doing.

And best-case scenario? You get to meet a few people along the way who like talking about what you’re doing.

It’s an incredible place. I hope you’ll join in.sarah signature